Thank you for shopping at Popzora. Our online shop provides unique fashion product from our independent designers back by high quality material and reliable production.Our members of QA team inspect each product before packaging to ensure the maximum customers satisfaction.
If you are not entirely satisfied with your purchase, it is easy to exchange or refund. Simply follow the instructions, and submit a request for return/exchange in your order page and we will try our best to meet your request.
Easy Exchanges( Only allowed exchanges the Equivalent goods before shipment)
Need a different size, color or pattern? Have a hassle-free exchange as long as it is in stock.
Please send email to [email protected] for the refund. We will send you the return address and return tips so we can receive the return package faster. We will refund you the money once return package was received.
Returns & Exchanges Policy
-Purchase can be returned within 15 days After you receive the Items. Swimwear,lingerie ( include All shapewear, bras, panties, sexy lingerie,etc) is not eligible for return or exchange.-These items can only be returned if it is defective/damaged or wrong item.-You must email us a picture showing the problem/defect after submitting the return request online.
1. Please contact us via email ([email protected] ) , describe the items you want to return and the reason for your return.
2. Package your items carefully and send them out through your local post office to ensure they can arrive safely.
3. We will process the return as soon as we receive your package.
4. Once your refund is issued, you will receive a confirmation email. Popzora cannot refund, reimburse, cover, or otherwise be responsible for any fees not paid to Popzora.com. This includes any customs taxes or VAT as well as any return shipping costs you may incur in the refund process. Refunds are issued back to the original form of payment used to purchase the order.
Purchase Not Eligible for Return
-Final sale item(s) is not eligible for return or exchange.
-You must email us a picture showing the problem/defect after submitting the return request online.
Your order will be fully refunded if it’s cancelled within 24 hours of purchase. Please send email to [email protected] for the cancellation . For orders cancelled after 24 hours of purchase but before shipment, a 15% cancellation fee is applied. We will NOT accept order cancellation request if the order shave already been shipped.
If you have further questions / issues, please don’t hesitate to contact us at [email protected]